Disputes & Complates

C U Thru Finance

ABN 46 517 348 970
CREDIT REPRESENTATIVE NUMBER 543875 C U Thru Finance Pty Limited AUSTRALIAN CREDIT LICENCE NUMBER 486112

External dispute resolution (EDR)

Privacy Policy

Privacy Officer – Chris Perera
Phone : 0425657579
Email: chris@thewebdoc.com.au

Compliments and concerns page

At C U Thru Finance, we always work hard to build strong and lasting relationships with our valued customers. By listening to your feedback, not only can we address any immediate concerns you may have, we will also continually improve our products and services.

We know there are times when you may wish to compliment us on something we have done well and other times when you may wish to tell us we have not met your expectations.
Compliments

Our representatives are always delighted to know that they have succeeded in making your experience a pleasant and successful one.
If one of our representatives has provided you with exceptional service in any way, please let us know using the details below, so that we can further encourage them via this feedback process.

You can email feedback to us at
E: info@thewebdoc.com.au
and we would be delighted to hear from you

Concerns

If, for any reason, you do not feel that you have received the highest standard of care from us, we likewise encourage you to share this with us. We have in place a process that we believe makes it easy for you to tell us your concerns and for them to be addressed quickly and fairly.
You can contact us by whichever of the following means best suits you:

Complaints Handling Officer

M: 0425 657 579
E: chris@thewebdoc.com.au